01
Customer transformation
How Stowe transformed project delivery
The national transformation story, told through the customer's experience.
Watch film
← Selected work
Customer advocacy.
Stowe Australia · Customer relationship
A relationship built
over time.
Over roughly three years at ARKANCE, I developed the advocacy relationship with Stowe Australia, building sustained participation across video, case studies and industry discussion.
My role
Building customer advocacy.
I worked with Stowe's stakeholders to identify stories worth sharing and secure their involvement, then led the work through to publication.
See what we created2Executive videos
3Case studies
1Industry webinar
1Campaign hub
The work we built together
Executive video
02
Data and business growth
Leveraging data for business growth
A second perspective on the business value of connected project information.
Watch filmCase studies and industry discussion
Case studies & webinar- Flagship case study PDF Building a national, data-driven construction platform Read
- Implementation case study PDF Eliminating data silos across the business Read
- Engineers Australia Webinar Revolutionising project management Watch
Videos and PDFs open in a viewer on this page.
More programme assets Digital case study & campaign hub
Digital case study
Transformation through connected project data
Campaign hub
A single destination for the complete customer story
Linked assets are publicly available. Unlinked assets demonstrate the breadth of the programme, but the original materials remain confidential or employer-owned and are not reproduced here.
What the relationship enabled
A customer story
that kept growing.
Stowe's continued participation allowed us to tell different parts of its transformation over time, from implementing connected project systems to using data to support the business.
The result is a substantial body of customer advocacy: two executive films, three case studies, an Engineers Australia webinar and a campaign hub. Together, they bring the customer's experience into public conversations about project delivery and business change.
Alongside developing the relationship, I owned the planning, scripting, production coordination and approvals needed to bring that work to publication.